# Guarantees In addition to other features, platform will offer services as a guarantor of work completion. After positive outcome of previous point (see section "Development of the Solemp Platform"), if client and performer have come to agreement, users will have opportunity to use platform's services. **Solemp** platform will feature a function for signing work agreements (SAFT). SAFT will contain all the conditions for performing work by the customer, an agreement on payment and cost of work, and specify the EVM wallet addresses of both client and performer. When agreement is signed by both transaction participants, a separate smart contract will be created. Client will be offered a transaction to fund the smart-contract for amount specified in agreement, with a protocol commission of 7%. Platform's commission includes services for drafting the SAFT agreement and possible arbitration disputes during task completion. Once client pays amount specified in the SAFT, performer starts working. Upon expiration of authority or completion of client’s task, performer notifies through separate “Done” button in their personal dashboard against the respective task. If client is satisfied with the work done and confirms the correct completion of task, they sign the contract transaction. After that, amount, including the protocol commission, becomes available to claim in performer's personal account. In case of non-completion or incorrect completion of task, arbitration dispute chat is opened. Customer and performer provide evidence of incorrect/correct completion of the task, after which platform's moderation consilium makes decision on: 1\. Satisfying customer\`s demand not to transfer payment to performer, considering aforementioned platform commission of 7%. 2\. Satisfying performer's demand for transfer of from customer\`s payment, considering aforementioned platform commission of 7%. 3\. Partially satisfying agreement participants, transferring to customer's and performer's balances an amount split 50/50 or in other proportions, considering aforementioned platform commission of 7%. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://solemp.gitbook.io/whitepaper/guides/guarantees.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.